Terms and Conditions

Last Updated: January 2026

By using this app, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. User Account & Responsibilities

Users must provide accurate and complete information when registering. You are responsible for maintaining the confidentiality of your account and all activities under it.

You are responsible for ensuring that all pet details (health, vaccination, behavior, etc.) are accurate and up to date.

2. Third-Party Services

The app provides access to third-party services such as:

  • Veterinary appointments
  • Grooming services
  • Pet sitting and walking
  • Pet product purchases

We do not directly provide these services unless explicitly stated. Service providers operate independently and we are not responsible for their actions, service quality, or outcomes.

3. Bookings & Payments

All bookings are subject to availability. Payments must be made through the app using approved payment methods.

Cancellation and refund policies may vary by service provider. Please review the specific provider's policy before booking.

4. Pet Safety & Health

Users are responsible for ensuring their pets are healthy and safe to receive services. The app is not liable for issues arising from undisclosed medical or behavioral conditions.

Always inform service providers about any special requirements or health concerns regarding your pet.

5. Prohibited Conduct

You agree not to:

  • Misuse the app or its features
  • Provide false or misleading information
  • Abuse or harass service providers
  • Violate any applicable laws or regulations
  • Attempt to hack or compromise the app's security

6. Limitation of Liability

The app is provided "as is" without any warranties, express or implied. We are not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use of the platform
  • Third-party services
  • Loss of data or service interruptions
  • Any unauthorized access to your account

7. Account Suspension & Termination

We reserve the right to suspend or terminate accounts that violate these terms without prior notice. You may also terminate your account at any time by contacting our support team.

8. Changes to Terms

We reserve the right to update or modify these terms at any time. Continued use of the app after changes are posted constitutes your acceptance of the updated terms.

We encourage you to review this page periodically for any changes.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us through the app's support section or via email.